12/28/2023 0 Comments Calling apple itunes support![]() ![]() If the message '/iphone/restore' is still stuck on the iPhone screen after the hard reset, further action may be required. Release the buttons when you see the Apple logo.Press and hold the Side (or Top) button and Home button.If you're using iPhone 6s, 6, SE, 5S or earlier: When the Apple logo appears, release the buttons.Press and hold both Side and Volume Down buttons.Press and hold the Side button until you see the Apple logo.Press and quickly release the Volume Down button.Press and quickly release the Volume Up button.If you're using iPhone 8, X, XS, XR, 11 or later: This won't delete the files on the device. Force restarting iPhone is as easy as powering the device off and turning it back on again, and during the process, it flushes out the misbehaving software and then brings the system up from scratch. The tried-and-tested forced restart (also known as hard reset) may be a quick fix for an iPhone that is frozen with a black screen saying /iphone/restore. If you want to learn how to get iPad out of recovery mode loop, we cover that in a separate article. There are several ways you can take to fix iPhone stuck on /iphone/restore screen without loss and save your iPhone life. Not to worry, things are not as scary as you might think. The hardware-related issues can also be the culprits when you're facing the Connect to iTunes error with the '/iphone/restore' on the top of the screen - the phone was seriously dropped or the motherboard is damaged badly. This can occur when you can't update or restore your phone, when you restore your phone from an old backup, or when a new device needs an initial setup. If your iPhone is displaying a black screen that says /iphone/restore and connect to iTunes - identified by the iTunes logo (computer) and USB cable, the device is going into the infamous iPhone Restore screen, aka the iPhone Recovery Mode. Tried to reset and restore, but my phone is still not responding. If the page does not show the device, app or service you need help with, click the Show button this will reveal more options.During an update, my phone crashed and now shows /iPhone/restore on the screen along with the iTunes symbol and charger logo. Select the device, app or service you need help with. This will open a page titled “What do you need help with?” that shows all of Apple’s devices, apps and services, including Mac, iPhone, iPad, Apple Watch, AirPods, Apple ID, App or iTunes Store, Apple Pay and more.Open a web browser like Safari and visit the Apple Support Product Selection website by clicking on this URL.Following the steps below, you can get a help call from Apple: Have an Apple support specialist call youĪpple has a support website that you can access using any device with Internet access. Note: If you receive a call from “Apple Support” and you haven’t requested a call from them, it is a scam call. You can also schedule a call from Apple so that you can receive the call when it fits in your calendar. Usually, within minutes, someone from Apple Support will call you and explain the options you have. This is a step-by-step process that ensures that your issue is correctly sent to Apple and that the right support person, who is specialized in your issue, can call you. In order to do this, you tell Apple your issue and indicate that you want them to call you on the phone number you provide. Support technicians from Apple can call you regarding the issue you are having to help you fix it. ![]() Some people may prefer talking to a support person on the phone. There are a few different ways to contact Apple Support. If you are having issues with your Apple device or service, you can have Apple call you. ![]()
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