12/27/2023 0 Comments Tritage![]() ![]() With large numbers of patients to look after (some GP practices have over 40,000 patients registered at them), it is essential to triage and sort each patient to the right type of care. You are then given care or you might be told a different healthcare professional is best placed to help you. ![]() When you finally decide which healthcare service you think you need, you explain why you are there and are asked about how you are feeling. As a patient, how are you to know? Do you go to your GP, pharmacist, out of hours service or an A&E department? The list goes on. You then have to decide where to go and which healthcare professional is right for you. Regardless of whether you look online first, there are times when you know you need help from a medical professional, such as a doctor or pharmacist. ![]() Medical professionals spend years training and are the experts when it comes to making sure patients get the right care. Not every request can be dealt with by a GP practice, not every condition is right to be seen at A&E, and Dr Google (or the internet) will often lead you to think you have something you do not. When we feel unwell we often want reassurance and advice about our symptoms, but might not know exactly what is wrong with us or how to treat it. Triaging is essential when you may be dealing with hundreds of patients a day, all with different needs, requests and health backgrounds. The answers to these questions help the practice to sort patients based on their needs. Where and when the patient should be seen.Who is the best person to help this patient.Why they have sought help from their GP.For each patient request, the practice needs to work out: To decide the order of treatment of patients Triage: Definition from Oxford LanguagesĮvery day, GP practices receive requests for help or advice through patients calling in, walking in, and now also online via online consultations. ![]()
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